Kpi Development For Hr: Build Effective Performance Systems
 

What you'll learn
Understand the fundamentals of Key Performance Indicators (KPIs) and their role in business strategy
Identify and define critical success factors (KSFs) for any role or department
Distinguish between output metrics and performance indicators, including leading and lagging KPIs
Avoid common measurement traps and design KPIs that actually drive results
Learn how to structure and run a KPI development workshop in your company
Apply visual tools and performance dashboards to present KPIs clearly to teams, managers, and executives
Understand how to align KPIs with different levels of reporting and management oversight
Discover agile approaches (SCRUM, Kanban) to implement and continuously refine KPIs
Unpack common myths about KPIs that undermine performance tracking
Master performance presentation techniques using Stephen Few's data visualization principles
Build buy-in for KPI systems among staff and leadership using proven influence frameworks
Receive practical templates, real-life case studies, and ready-to-use examples from various industries
Requirements
No prior experience with KPIs or performance systems is required
Basic understanding of how a company or department operates is helpful
A desire to improve performance tracking and align team efforts with business goals
Access to a computer or mobile device with internet to view course materials
Optional: Excel or similar spreadsheet software for KPI calculations and templates
Description
Struggling to measure what really matters in your company?Most businesses set goals without understanding what to measure - resulting in misaligned teams, wasted resources, and performance that never improves.In this course, you'll learn how to develop an effective KPI system that drives real business results. No theory overload - just practical tools, frameworks, and real cases you can apply immediately.By the end, you'll know how to:Identify critical success factors (CSFs)Differentiate between vanity and actionable metricsDesign clear, business-aligned KPIsVisualize data in ways that support leadership decisionsAvoid the most dangerous myths about KPIsWhat's inside the course:Class 1: What are Key Performance Indicators (KPIs)Four types of indicatorsCharacteristics of effective KPIsLinking KPIs with strategyPast, present, and future-oriented metricsThe 10-80-10 ruleUnderstanding critical success factorsClass 2: Finding Critical Success Factors (CSFs)KPI systems in real companiesFour-stage development processTwo-day workshop structureImpact mapping case: airline exampleClass 3: Selling KPI Changes to StakeholdersProductivity lawsEmotional drivers in KPI adoptionPreparing elevator pitches and proposalsJohn Kotter's 8 steps to changeClass 4: Designing KPIsCommon trapsMetric formulationCost-benefit evaluation of metricsReformulation and categorization exercisesClass 5: Defining Performance IndicatorsFrom CSFs to KPIsKPI calculationPractice with real-world metricsClass 6: KPI Visualization and TrackingUsing Stephen Few's best practicesReporting hierarchiesLeveraging available toolsClass 7: Agile Implementation of KPI SystemsThree-step methodSeven foundational building blocksAgile tools like Scrum and KanbanClass 8: Myths That Sabotage Performance MeasurementDebunking common KPI misconceptionsMisuse of KPIs in compensation systemsFinancial vs non-financial KPIsWhy this course:Learn from Mike Pritula - 20+ years in HR, ex-Wargaming, Preply, iDealsGet ready-made templates and toolsJoin an expert-led chat communityEarn a certificate with global recognitionThis is your chance to master performance management and become a data-driven decision-maker.Act now - your seat in this course could be the start of a new level in your career. Enroll today.
Who this course is for
HR managers seeking to align employee efforts with strategic goals
Team leaders and department heads aiming to track and improve team performance
Business owners and executives who need visibility into results across departments
Operational managers working on process improvement and accountability
Consultants developing KPI systems for clients
Aspiring professionals who want to enhance their skills and value in the job market