Behavior Interviewing Certification (ica Credentials)
Published 5/2026
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 4h 23m | Size: 11.49 GB
Precision-hiring: Assessing behavior to avoid costly mis-hires
What you'll learn
Master the Precision Hiring Framework (PBA): Students will learn to evaluate candidates using the three measurable pillars of Performance, Behavior, and Atte
Apply Behavioral Interviewing Techniques with Confidence: Students will learn to structure interviews using the S-A-R (Situation-Action-Result) method, craft
Interpret Behavioral Assessment Results and develop the ability to read behavioral profiles, understand DISC factors/sub-factors. Identify a "fit".
Conduct Legally Defensible and Ethical Interviews: How to avoid bias, comply with EEOC and ADA standards, and maintain professional, structured documentation
Requirements
No prior certification is required. This course is designed for both new and experienced interviewers who want to master structured, behavioral-based interviewing techniques. Familiarity with basic hiring or performance review processes is helpful but not mandatory. The course walks you through every concept, from the fundamentals of Precision Hiring (Performance, Behavior, Attendance) to advanced behavioral flexibility. Access to an Applicant Tracking System (ATS) is recommended - any platform will work for practice. The course will demonstrate examples using an ATS, but no software purchase is required. An open mindset and willingness to practice real-world interview scenarios. Learners will get the most value by applying the concepts to their own hiring or interview experiences. Optional: If you already use DISC or DISCflex® behavioral assessments, have your report available. It will enhance your understanding, but it's not essential to complete the course.
Description
Hiring the right person isn't luck it's precision.
The Behavioral Interviewing Certification Course gives you the tools, structure, and confidence to conduct interviews that accurately predict performance, behavior, and long-term success. Built around the Precision Hiring Framework (PBA) Performance, Behavior, and Attendance this course teaches you how to hire with measurable evidence instead of gut instinct.
You'll learn how to
• Identify the behavioral traits that drive success in any role.
• Use the S-A-R (Situation-Action-Result) method to uncover real-world examples of past performance.
• Distinguish between skills, behaviors, and attendance and evaluate each fairly, legally, and consistently.
• Detect when a candidate is masking or exaggerating behaviors during an interview.
• Avoid the most common interviewing traps cloning, bias, and intuition-based decision-making.
You'll also discover how to apply validated behavioral assessments such as DISCflex (or any other validated behavioral instrument) to create a common language of behavior across your interviewing panel. This ensures every interviewer can discuss candidates with clarity and consistency no jargon, no guesswork.
This certification course draws from over 30 years of executive coaching, leadership development, and organizational consulting experience, and is formally approved by the International Coaching Association (ICA).
Upon completion, you'll receive an ICA-recognized Behavioral Interviewing Certification, verifying your professional training and expertise in the Precision Hiring (PBA) methodology.
Through practical examples, powerful stories, and guided application, you'll master how to
• Craft behavior-based interview questions that reveal authentic workplace actions.
• Assess behavioral flexibility the ability to "dial up or dial down" behaviors based on context and stress.
• Apply the five-star Behavioral Rating System to evaluate candidates with clarity and consistency.
• Use an Applicant Tracking System (ATS) to document, track, and defend your hiring decisions.
By the end of this course, you'll have a complete behavioral interviewing system you can implement immediately one that improves hiring accuracy, protects against bias, and strengthens your organization's culture and performance.
Whether you're an HR professional, a recruiter, a hiring manager, an executive, or a business owner if you make hiring decisions, this course will transform the way you interview.
Stop hiring by instinct. Start hiring by evidence.
Enroll now and earn your ICA-Approved Behavioral Interviewing Certification using the Precision Hiring (PBA) Framework.
Who this course is for
This course is designed for any professional involved in hiring, selection, or talent management who wants to conduct structured, ethical, and behaviorally sound interviews that lead to better hiring decisions. It is especially valuable for: Hiring Managers and Team Leaders - who want to confidently identify candidates with the right performance, behavior, and attendance profile for their team. HR Professionals and Recruiters - who need to strengthen their interviewing process, ensure compliance, and improve consistency across hiring panels. Executives and Department Heads - who make critical hiring decisions and want to reduce costly mis-hires by aligning roles with behavioral fit. Organizational Development and Talent Strategy Professionals - who are responsible for improving culture fit, retention, and leadership pipelines through more predictive interviewing methods. Business Owners and Entrepreneurs - who need a practical, repeatable system for selecting employees who will grow with their organization. No matter your level, if you're ready to transform your interviews from guesswork to a defensible, data-informed process, this course will equip you with the tools, language, and confidence to do so.
Behavior Interviewing Certification (ica Credentials)
